Responsibilities:
As an E-commerce Assistant, your primary responsibilities will be:
- Listing products on various e-commerce platforms, including Shopify, Vendoo, eBay, Etsy, etc.
- Updating accurate product shipping information.
- Assisting in drafting the shipping policy.
- Writing detailed and engaging product descriptions.
- Adjusting product pricing based on market competition while ensuring profitability.
- Editing product photos and creating media images as needed.
- Assisting with customer service and providing a positive customer experience.
- Proactively checking and ensuring the smooth operation of all online store functionalities.
Experience:
A strong command of English is mandatory. Prior experience in e-commerce, online sales, or a related field is preferred. Still, enthusiastic freshers passionate about selling products in the U.S. market are encouraged to apply. Knowledge of the e-commerce platforms mentioned is an advantage.
Training:
We will provide complete training and resources to assist you in your role.
Location:
This is a remote position with flexible working hours. You’re expected to maintain a timesheet to keep track of your working hours.
Technical Requirements:
A reliable computer is essential for this role. The ability to conduct online meetings and use common digital platforms is also required.
Skills and Abilities:
We are looking for candidates who can:
- Manage product listings across multiple e-commerce platforms.
- Write clear, compelling product descriptions.
- Demonstrate strong customer service skills.
- Show initiative and proactively identify and resolve issues.
- Communicate effectively, both verbally and in writing.
- Perform market research to inform pricing decisions.
Personal Qualities:
The ideal candidate demonstrates the following:
- Attention to detail
- Dependability
- Business and profit orientation
- Integrity
- Ability to cooperate and collaborate
- Flexibility and adaptability
Job Goals:
In this role, you will be expected to:
- Regularly list and update products on various e-commerce platforms.
- Maintain accurate and up-to-date shipping information.
- Assist in providing excellent customer service.
- Be proactive in identifying and resolving potential issues.
- Adjust pricing based on market trends while ensuring profitability.
Payment:
The payment structure will be hourly for at least 30 hours a month. Once you can work independently, you should increase your hours. Thus manage more products.
Please note that in this role, having a passion for selling a mix of new, used, and liquidation products in the U.S. market is crucial.